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Explore our full range of 3D scanning systems — from full-body studios to precision object scanners and software.
Support Packages
We offer 3 post-sale support packages for botspot scanner owners. Defining onboarding, calibration, maintenance conditions
Essential Support
Standard
Included with every purchase – get started with confidence
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What's included
Remote Setup & Installation Guiding (4 to 8 working hours, depending on model)
Initial Calibration (remote or on site, depending on model)
2 Weeks Q&A-Support after Delivery
Most Popular
Premium
Predictable response times in production environment
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Everything in Standard, plus
On-site Setup & Installation Guiding
2 x p.a. maintenance & customer specific calibration check (remote)
Premium Q&A Support
For Custom Solutions
Enterprise
Maximum availability for custom solutions
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Everything in Premium, plus
Enterpise Support (High Priority Access to botspot Engineering Team)
Quarterly Performance Reviews (KPI, Quality, Throughput) with Action Plan
Annual on-site „Health“ Inspection - Annual on-site „Health“ Inspection




